Meetsy Privacy Policy

The purpose of this privacy policy is to provide you with information concerning the processing of personal data when using the Meetsy dating app. Personal data within the meaning of the US General Data Protection Regulation (hereinafter: CCPA) are all information relating to an identified or identifiable natural person, e.g., name, address, email address, etc.

1. Description of the Data Processing

Meetsy dating app is committed to respecting and safeguarding your privacy and the security of your personal information in compliance with applicable laws and the CCPA. In this Privacy Policy, we explain which personal information we collect, how we collect it, and for what purposes. This means, among other things, that we:

• Explain in detail the categories of personal information we collect and how we collect it;
• Clearly state for what purposes and on what legal basis we process personal information;
• Strive to limit the collection of personal information to those needed for legitimate purposes only;
• Implement appropriate security measures to protect your personal information, and demand the same of parties processing personal information on our instructions;
• Respect your right to request access to and a copy of your personal information and have it corrected or deleted, among other rights you have as further described below.

2. Data Subject

The data subject is you, the individual who uses our services because you are an identifiable natural person based on the personal information you have provided to Meetsy.

3. The Source from Where Meetsy Receives the Personal Information

Meetsy receives personal data of the data subjects in two ways.

3.1 Directly from the Data Subjects (You)

You can share your personal information with us in several ways, for instance by:

• Communicating with our customer service by e-mail, in writing;
• Registering a profile;
• Purchasing services on the App;
• Cookies placed by Meetsy or third parties on your mobile device when you visit our App and accept the cookies.

4. Why We Collect Your Personal Information

When you choose to register a profile or contact us, we will ask for some personal information about you. The main purposes for which we use your personal information are:

• To communicate with you in a personal way, such as responding to your feedback or service requests and registering and settling complaints.
• To manage and maintain your profile on the App.
• To execute an agreement, such as completing transactions, administering, and fulfilling your purchases related to our services.
• To send status updates and service communications.
• To notify you of changes to our policies and other (legal) documents.
• To check the validity of chargebacks.
• To comply with legal obligations.

5. Legal Bases of the Data Processing

Meetsy will only process your personal information where we have a legal basis to do so:

• 5.1 Meetsy processes your personal information necessary for the performance of a contract with you, or to prepare entering a contract with you at your request if you use our services on the App.
• 5.2 Meetsy processes personal information (such as IP addresses) necessary for legitimate interests to prevent, detect, and/or respond to fraud, abuse, and to help with account access recovery.
• 5.3 Meetsy processes your personal information necessary to comply with a legal obligation (e.g., for fiscal regulation purposes).
• 5.4 Meetsy processes certain personal information based on your consent. You have the right to withdraw consent at any time.
• 5.5 Meetsy processes certain personal information for legitimate interests, such as deciding on chargeback validity.

6. Purpose of the Data Processing, Categories of Personal Data, and Retention Period

6.1 Personal Data Processed to Provide Service to You

• 6.1.1 When registering on the App, the strictly necessary personal information includes username, email address, photos, gender, seeking gender, height, location, relationship status, and preferences.
• 6.1.2 Without necessary information, Meetsy cannot provide services.
• 6.1.3 To use all features, you are encouraged to complete your profile by adding additional data (e.g., photos, videos).
• 6.1.4 Your registered email address will not be visible to other users; we recommend using an anonymous separate email for privacy.
• 6.1.6 When paying via the App, Meetsy does not access or store sensitive payment information like bank account or credit card numbers.
• 6.1.7 User-generated content (“User Contributions”) is governed by our Terms of Service. You post such content at your own risk.
• 6.1.8 Personal data is stored as long as we provide service and you have not requested profile deletion. Profiles are not deleted upon subscription end unless explicitly requested.

6.2 Personal Data Retention

• 6.2.2 Your personal data is processed until you request deletion or until the purpose is fulfilled, but not for more than two years.

6.3 Personal Data Processed for Fraud Prevention

• 6.3.1 To ensure secure services, Meetsy uses fraud prevention measures to identify potentially fraudulent profiles and protect users.
• 6.3.2 Communication between users may be monitored using secure algorithms for fraud prevention. If fraud is not detected, communication is encrypted. If fraud is suspected, it may be reviewed by a fraud prevention officer.

6.4 Personal Data Processed for Legal Obligations

• 6.4.1 Meetsy must process personal data for legal (e.g., fiscal) obligations, including transaction IDs, payment details, banking details, and Client IDs.
• 6.4.2 Personal data processed for legal obligations will be stored for 10 years.

7. Disclosure and Transfer of Personal Data

• 7.1 We may share your personal information with third-party service providers or agents (called ‘processors’) to perform certain processing activities on our behalf, such as parties involved in executing a purchase agreement (e.g., payment service providers, customer services, or fraud prevention). We do not sell, rent, lease, or provide your personal information to third parties for their own purposes. Meetsy uses third-party service providers for app hosting, payment processing, customer service, and fraud prevention. Meetsy remains fully responsible for all the processors.
• 7.2 Meetsy may sell its business, in whole or part, to another company, which may include the transfer of your personal information to the new owner. In such cases, Meetsy will notify you before such a transfer occurs.
• 7.3 We may release your personal information if required by law, necessary for preventing or combating fraud, for dispute resolution, or for any other pressing legitimate need, including business security and staff safety.
• 7.4 If you access our App via a marketing partner and register a profile, we may provide anonymized information to that partner for accounting purposes following your registration.

8. Your Rights

• 8.1 Upon request, Meetsy will provide the following information:
• What information we are processing about you
• The purpose of the data processing
• The recipients or categories of recipients to whom the personal data has been or will be disclosed
• The duration of the data processing
• Your rights
• 8.2 We are available to assist with any complaints regarding the processing of your personal information. See available data protection authorities here (link placeholder).
• 8.3 Please specify the personal information you wish to change or remove from our database. For security reasons, we can only process requests related to the email address used for the request and may require identity verification. We will make every effort to fulfill your request promptly.
• 8.5 Some information may need to be retained for recordkeeping or to finalize ongoing transactions, even if you request changes or deletion.

9. Security Measures

We prioritize the security and integrity of your personal data. To protect your information, we employ:

• Encryption: Industry-standard encryption protocols (SSL/TLS) for secure data transmission.
• Secure Servers: Servers hosted in secure facilities with robust firewalls and intrusion detection systems.
• Access Controls: Multi-layered access controls, including secure authentication and authorization, to ensure only authorized personnel can access your data.

10. Cookie Policy

• 10.1 When you visit our App, cookies are stored on your device. Cookies are small text files saved by your browser to retain specific information. Upon revisiting our App with the same device, the stored cookie information is transmitted either to our App ("First Party Cookie") or another associated app ("Third Party Cookie").
• 10.2 This stored and retrieved information allows the App to recognize previous visits using your device's browser. We use this data to design and display the App optimally according to your preferences.

11. Other Provisions

• 11.1 If Meetsy modifies the Privacy Policy, it will be published on the App, and data subjects will be informed via email and on the App through pop-up messages.
• 11.2 Should Meetsy process personal data for a purpose different from the one initially provided, it will inform the data subjects before such processing occurs.
• 11.3 If Meetsy discloses personal data to other recipients, it will inform the data subjects at the first disclosure.

12. Point of Contact

For any concerns or questions related to privacy, App users can contact Meetsy via email at [email protected].